Frequently Asked Questions

Thank you for visiting lovemybedss.co.uk. Here are some of the most popular FAQs:
What are your opening hours

7 days a week : 10 am - 6 pm

Our Showroom Address :
Unit 3, Providence Works
Rouse Mill Ln, Batley
WF17 5QB

Yes, the bed we will send out to you will be exactly the same as the picture shown on Lovemybedss’ website. Of course, it will be the colour which you choose.

At Lovemybedss, we offer two Ottoman base options: slatted and solid. The slatted Ottoman base arrives flat-packed and requires more assembly time, but it provides a strong foundation for your mattress. It features a series of wooden slats securely affixed to the base, creating a robust and supportive platform for your mattress. Conversely, our solid base Ottoman is pre-assembled in two sections and is best suited for properties with spacious staircases, as its size can make it challenging to manoeuvre into a room. It incorporates two compartments designed for storage, offering ample space for your belongings. This type of Ottoman base is constructed with a solid wooden base, providing a more substantial and durable support for your mattress. In summary, the primary distinction between slatted and solid Ottoman bases lies in their construction and ease of assembly.

Our standard delivery time for most mainland UK addresses is between 7 to 14 working days from the date of your order. However, please note that delivery to certain parts of the UK, such as the Highlands, Northern Ireland and some parts of the western coast of Wales, may take slightly longer due to logistical reasons. Our delivery team will inform you of any delays and ensure your order is delivered as soon as possible. This information is accurate and is updated regularly.

To ensure your new bed fits in your home, it's crucial to take a few measurements before ordering. This helps confirm the headboard (usually the largest part) can pass through doorways and into the desired room. Firstly, measure the width and height of the relevant doorway. This indicates whether the headboard will fit. Secondly, measure the space within your home where the bed is intended. This helps determine if the bed will fit comfortably and if there's sufficient space overall. It's also wise to consider any potential obstructions, such as narrow corridors or tight corners. Measure these areas to ensure the bed can pass through them. Once you have all these measurements, compare them to the bed and headboard dimensions to confirm they will fit. If you have any doubts or concerns, please don't hesitate to contact us for assistance. We're happy to help plan the best route for delivering your new bed to your home.

At Lovemybedss, we strive to make the assembly process of our products as simple and straightforward as possible. To ensure that our customers can build their beds with ease, we provide detailed instructions. If you have any questions or concerns during the assembly process, our customer service team is available to provide assistance and support.

At Lovemybedss Beds, we take great pride in the quality of our products, and we want you to be completely satisfied with your purchase. However, as our beds are made to order in the specific colour and size of your choice, they are non-returnable items. Therefore, we strongly recommend that you order free fabric samples before making your purchase to ensure that you are happy with your choice. Additionally, if you have any doubts or questions, you can speak to one of our staff members over the phone, online chat or WhatsApp to clarify any concerns. Our customer service team will be happy to assist you in any way possible to ensure that you are fully satisfied with your order.

We do not offer side-opening Ottoman beds. Our range includes end-lift Ottomans, which provide easy access and ample storage.

Yes, we accept payment on delivery.

Unfortunately, we do not offer a service to remove old bed frames. Customers need to arrange their own disposal or recycling.

Yes, we deliver to all locations within the UK, including Northern Ireland.

We specialise in beds, sofas and related products, including mattresses, headboards, bed frames, 2 seater sofas, 3 seater sofas, U-shaped sofas, corner sofas, sofa sets, and dining furniture.

Yes, we can customise the headboard size But please check the individual bed page for more info

Yes, we offer monthly payment plans through finance partners like klarna, allowing customers to spread the cost over a period that suits their budget.

We offer a variety of beds that provide excellent back support. Our customer service can help you choose the right bed and mattress based on your specific needs.

Delivery schedules are handled by a third-party company and are fixed once confirmed. However, we can assist in rescheduling for a different day if the allocated time is not convenient.

You can order free fabric samples by clicking here.

Charlie Bed